Returns

Changed your mind

You can cancel your order for any reason up to 14 days after the day you receive it. Email to tell us, then send the item back within 14 days of telling us.

• You pay the return postage. Please use a tracked service and pack the item well.
• We refund the item price and the standard outbound postage within 14 days of getting the item back, to your original payment method.
• We may reduce the refund if the item comes back in worse condition than it was sent.

Faulty or not as described

If an item is faulty or does not match its listing, tell us as soon as you can. Within 30 days of delivery you can return it for a full refund, and we pay the return postage. After 30 days we will repair or replace it where we can, or refund you.

Items are used, so wear described in the listing is not a fault. Items sold as "Spares" are sold with the faults listed.

Returns address

, . Please email first so we know to expect it.

None of this affects your legal rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013.